Frequently Asked Questions

We provide joinery services across Edinburgh, the Central Belt, and Glasgow. Contact us to discuss your specific location.

B. Thompson Joinery Ltd was established on 20 December 2022.

Yes, we maintain comprehensive insurance coverage for all our work, providing peace of mind for you and protection for your property.

Yes, we provide free, no-obligation quotations for all projects. We'll visit your property, discuss your requirements, and provide a detailed, transparent quote.

Our domestic services include home extensions, kitchen fitting, attic conversions, bespoke joinery, bathroom installations, window and door replacement, staircase design and installation, and complete property renovations.

Yes, we provide complete project management, coordinating all necessary trades including electricians, plumbers, plasterers, and decorators. You have a single point of contact throughout the project.

Kitchen fitting timescales vary depending on the scope of work, but a typical kitchen installation takes 1-2 weeks. We'll provide specific timescales with your quotation.

This depends on the size and nature of your extension. We can advise on planning requirements during our consultation and help guide you through the process if permission is needed.

All our work complies with current building regulations. Where required, we coordinate building control inspections and ensure all work meets the necessary standards.

Yes, we're happy to install kitchens supplied by your chosen provider, or we can recommend quality suppliers we regularly work with.

Our commercial services include office fit-outs, fire door installation and inspection, shop fitting, reception areas, partitioning, dry lining, and complete commercial refurbishment.

Yes, B. Thompson Joinery Ltd is a UK Fire Door Training Approved Inspector, qualified to install, inspect, and certify fire doors to current UK standards.

Yes, we understand that minimising disruption is crucial for businesses. We can arrange to work evenings, weekends, or during quieter periods to suit your operational needs.

Yes, we offer maintenance services for commercial clients, including fire door maintenance and general joinery repairs.

Our schedule varies depending on the time of year and current workload. Contact us to discuss your project and we'll advise on availability and timescales.

We're flexible and understand that needs can evolve during a project. We'll discuss any changes with you, explain any implications for cost or timescale, and agree on the way forward before proceeding.

Yes, Barry Thompson personally oversees all projects, ensuring consistency, quality, and clear communication throughout.

We take great care to protect your property, using dust sheets, protective coverings, and maintaining clean work areas. We clean up at the end of each day and minimise disruption to your daily routine.

We address any issues promptly and professionally. Clear communication is key, and we work with you to resolve any concerns quickly and to your satisfaction.

Payment terms are outlined in your quotation. Typically, we require a deposit to secure materials and commence work, with staged payments for larger projects and final payment on completion.

While we don't directly offer financing, we can recommend reputable financing providers for larger projects. Many banks and specialist lenders offer home improvement loans.

Our quotations provide a detailed breakdown of all work to be completed, materials to be used, and associated costs. We believe in transparent pricing with no hidden fees.

Yes, we stand behind all our workmanship. Specific warranties and guarantees are discussed for each project and outlined in your quotation.

We use quality materials from reputable suppliers, ensuring durability and longevity. We're happy to discuss material options and specifications for your project.

Absolutely. Visit our project gallery to see completed projects, and we can provide references from satisfied customers.